3. Understand What Causes a Sensitive Scalp
The tingling or itching that sensitive-scalped clients experience is caused by a chemical reaction. It happens when peroxide is freshly mixed with the colour cream, and then comes into direct contact with the skin. This sensitivity can vary from day to day, depending on a number of factors. These include:
Your Client’s Hair Wash Schedule
If your client washes their hair on the same day as a colouring or lightening service, this could leave their scalp feeling a little drier and more delicate. Recommend they skip shampoo on the day of their appointment, so they don’t rinse away natural oils.
The Natural Condition of Their Scalp
As with skin on any area of the body, your client’s scalp can be prone to inflammatory conditions, such as acne, rosacea, atopic dermatitis, psoriasis and even sunburn. If the latter is present, avoid hair colour until the burn has soothed. Suggest your client waits a few days before coming back to the salon.
Their Monthly Cycle
Believe it or not, hormones and your client’s monthly cycle can affect how sensitive their scalp is. This is because their natural sebum production fluctuates. If sebum levels are low, the hair follicles can become drier, leaving their scalp susceptible to flakiness and itching.